22 Frequently Asked Questions
(FAQ)
This section provides answers questions users frequently ask. Some answers
tell you to use shortcuts, refer to “Navigate menus” on page 16.
Q. How do I lock my phone?
A. Press Menu 4 > 3 > 2 > 1 (Menu > Settings > Security settings >
access codes), enter your lock code, scroll to On. Press OK.
Q. How do I unlock my phone?
A. Press Menu 4 > 3 > 2 > 1 (Menu > Settings > Security settings >
access codes), enter your lock code, scroll to Off. Press OK.
Q. What is my lock code?
A. The lock code enables you to lock your phone, thus preventing someone
else from using it. The default lock code is 1234. However, it is suggested
that you change this code immediately.
Q. What is my security code?
A. The default security code is 12345. However, it is suggested that you
change this code immediately. Certain features can be used only after
the correct security code has been successfully entered.
Q. How do I lock the keypad?
A. There are three ways you can lock the keypad:
•
Press and hold
.
•
Press Menu, scroll to Keguard, press Select.
•
From the Start screen, press Menu > 1 > 0 (Menu > Keyguard).
This feature is called Keyguard.
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Frequently Asked Questions (FAQ)
22
Q. How do I unlock the keypad (Keyguard)?
A. There are two ways to unlock the keypad:
•
Press and hold
, then press OK, OR...
•
Press Unlock and
.
Q. How do I make the ringing louder?
A. Press Menu 3 > 1 > 2 > 2 (Menu > Profiles > Normal > Customize >
Ringing volume), then choose a volume level.
Q. How do I change the ringing tone?
A. Press Menu 3 (Menu > Profiles). Scroll the list until you find the one
where you will set the ringing tone. Press Options, and select Customize.
Press OK, and scroll to Ringing tones. Press Select, and scroll to the
tone you will use, and press OK.
Q. How do I store my voice mailbox number?
A. Press Menu 0 > 1 > 2 > 2, enter your voice mailbox phone number.
Press OK. The screen tells you that the number is saved. Then the
following message appears: Save hidden voice mailbox password?
Press Yes to save this number.
This mailbox number is valid until your phone number changes.
Q. How do I call my voice mailbox number (retrieve voice messages)?
A. When your phone alerts you to new voice messages, press Listen and
follow the instructions on the phone. If you’d rather listen to your
messages later, press Exit.
To listen to your voice messages at a later time, perform one of the
following actions:
•
Press and hold the 1 key.
•
Press Menu 0 > 1 > 2 > 1 (Messages > Voice messages > Listen
to voice messages). The message Calling voice mailbox appears
on the screen. Follow the prompts to access your messages.
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Q. How do I find my phone’s model number?
A. Turn your phone off, then remove the battery from the back of the
phone. Your phone’s model number is listed on the sticker that
appears on the back of the phone, after the word “Model”.
Q. How do I redial the last-dialed number.
A. Press the talk key
twice, quickly.
Q. How do I assign a key to one-touch dialing?
A. Press Names. Scroll to one-touch dialing. Press Select. Scroll to the
first key that includes the message (empty). (Or, you can overwrite an
existing key.) Press Assign. Scroll to the name or number to which you
want to assign to this key. Press Select.
Q. How do I find out how many memory locations the phone has?
A. Press Names and scroll to Options. Press Select. Scroll to Memory
status. Press Select.
Q. How do I find my phone’s ESN (electronic serial number)?
A. Turn your phone off. Press and hold the button at the top of the battery
as you slide the battery toward the bottom of the phone. Lift the battery
off the phone. Your phone’s ESN is listed on a sticker on the back of
the phone, after the letters “ESN”.
Q. How can I change the contrast of my phone’s display?
A. The contrast of your phone’s display is fixed and can not be changed.
Q. How do I clear my call timers?
Warning: The clearing of call timers cannot be undone.
A. Press Menu 2 > 5 > 4 and when the Security code field appears,
enter your security code. Press OK.
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Frequently Asked Questions (FAQ)
22
Q. Can I receive a data or fax call while a voice call is in progress?
A. Yes. Your phone will display either Data call or Fax call to indicate the
type of call. If the cable is not connected, the phone will display Fax
call, connect data cable or Data call, connect data cable. If you have
Caller ID, the caller’s name or number will also be displayed.
You must first terminate the voice call, then launch the appropriate data
or fax software and allow the software to accept the incoming call.
Q. Can I receive voice calls (or other types of calls) while a data or
fax call is in progress?
A. No. The caller will receive a busy signal.
Q. Can I make a voice call while a data or fax call is in progress?
A. No. If a voice call is attempted while a data or fax call is in progress,
the phone will display End data call?
•
End the data or fax call from your computer’s software, or
•
Press Back to return to the data or fax call in progress.
Q. Can I place or receive a data or fax call while in analog mode?
A. Yes, but it requires a special data cable and modem. Contact your
service provider.
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